Users often encounter account ban, and sometimes hundreds of accounts are banned a day at the worst time, so I will discuss with the editor, what are the specific reasons for the ban of WhatsApp accounts, know the reasons for the ban, and how to solve is a matter of course.

WhatsApp is an instant messaging app with 2 billion monthly active users all over the world. To analyze the reasons for the closure of WhatsApp accounts, as long as the platform is a real person (automated equipment will not allow it), normal (large) Large-scale marketing is not allowed) as a starting point to think, many questions will have answers.

Cause analysis

The WhatsApp account was banned, in my opinion, for two reasons.

Static reasons or external environmental factors: whether the login and registration device (mobile phone or simulator), IP (country), card (country and operator, number segment) are normal;

Dynamic reasons or user behavior factors, that is, whether a series of behaviors of the account are abnormal.

Envirnmental factor

1. Login on dirty IP

WhatsApp will ban the account by recording the IP and device behavior. If the IP has a record of being banned not long ago, then logging in, sending or other actions on this IP will easily cause the account to be banned. Of course, don’t worry too much about this, because the IP blacklist is not always the same. After a period of time, WhatsApp will remove the dirty IP from the blacklist.

2. The equipment has been banned

If a device has been banned on it before, it will be flagged by WhatsApp. Then all behaviors on the device will be correlated. So if a device has been blocked, clearing its cache is the first thing to do.And secondly, if you have a way to modify the IMEI and other information, that is the best.

3. Account registered with virtual card/second-hand SIM card

Virtual cards and second-hand cards may have been registered for WhatsApp many times. If you use these numbers to register, either you cannot register, or you can register in seconds; or you can register, but the registered account has a low health value and is a marked account.If you don’t have a raised account and pass the risk period, then you will be banned if you use it casually.

Behavioral factors

Here are mainly the following reasons:

1. Send a lot of messages in a short time

This includes several situations:

  • Send a large number of different messages to people who are not in the address book in a short period of time;
  • Send a large number of the same messages to people who are not in the address book in a short period of time;
  • Send a large number of the same or different messages to people in different countries in a short period of time;
  • Send a large number of the same or different messages in a group or multiple groups in a short period of time;

The truth is obvious, WhatsApp makes communication easy by allowing quick chats (text and voice) with strangers. But any marketing behavior and automated behavior will be judged as an abuse of the rules and will lead to a ban.

2. Create or join a large number of groups

In fact, most of the time newly registered accounts cannot create groups. Some people have used dozens of newly registered accounts, and even one group cannot be established. This is the reason. Therefore, the account used to build the group needs to be an old account, or a new account that has been raised for a period of time.

Then, for accounts that have been raised for a long time, or old accounts that everyone has used for many years, it can only be said that the health value is much higher than the new accounts, but a large number of groups will still be banned.

Similarly, the number of new groups you can join every day is actually limited. It is not advisable to join too many groups in one day. Although the risk of joining a group is lower, adding a hundred groups a day will cause your account to be blocked.

3. Create groups for numbers that are not WhatsApp users

You have pulled a lot of people into the group. When you try to pull contacts who are not WhatsApp accounts into the group, first, these people cannot be pulled in (they are not WhatsApp accounts themselves), and at the same time, it is easy to cause the group owner to be blocked.

Whether sending a message to a mobile phone number that is not a WhatsApp account will cause it to be blocked is still inconclusive, because we can easily determine whether the mobile phone number is a WhatsApp account, so generally speaking, it can be avoided.

4. Being reported or blocked by a large number of users

If you are reported (reported) or blocked (blocked) multiple times in a short period of time, you will be banned. The risk of reporting is the highest, and sometimes a single report will lead to a ban.

As for why it was reported or blocked, then it has something to do with the content you send. Such as sending sensitive information, pranks, rumors, false information, harmful links, pornography, obscene, incitement to hatred, etc.

Some guys asked, what is the difference between reporting and blocking?

Blocking just does not receive messages from the other party.

Reporting is to report to the platform that the message sent by the sender harassed you. Once you report it, the message sent by the sender will be directly submitted to the WhatsApp background. Isn’t the original message end-to-end encrypted? Once reported, the message becomes plaintext to the official, so WhatsApp actually established a rule base through this method, enriching its own machine learning library.

Some people say that customers generally report the sender. If the customer service number in the message content will be reported, the truth is the same. The design of WhatsApp makes it easy to report an account; the report is very simple, the recipient of the message only needs to initiate a conversation with your customer service number, and the report and block (block) buttons can be easily known in the conversation box or in the contact properties. .

5. Frequent device replacement

Frequently switching login devices, this behavior will be marked as abnormal behavior by WhatsApp, which will lead to easy ban.

6. A large number of people add as contacts or initiate chats in a short period of time

Being added as friends by a large number of people in a short period of time may be judged as abnormal marketing behavior and may be banned.


If an account is banned, you can only contact customer service support through the background. Click the support button in the interface where the account is blocked, and in the form that pops up, send the relevant information by email according to the steps. WhatsApp will reply within 24 hours.

If you are innocent, WhatsApp will unban you, if not, after a week, keep repeating the above steps and try again.

If there is any problem with the above steps, you can write an email to the mailboxes listed below for support according to different platforms.


WhatsApp account is banned, one is due to equipment, IP, card, and the other is behavior: a large number of mass postings, creating groups, being blocked, and reporting will all lead to account bans. Knowing that you are blocked, you can achieve the purpose of prevent from banning by not touching or bypassing the reason for ban. The easiest way to prevent bans is not to do unnecessary marketing, to do more behaviors permitted by the platform rules.

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